Plugin Documentation
v1.0

Introduction

Welcome! This guide will help you get the most out of Eventano—from setup to selling tickets.

Whether you’re an admin or a customer, this documentation covers everything you need to know about Eventano.

Let’s walk through how Eventano makes event management simple and powerful.

Important: Eventano is a WooCommerce extension and requires WooCommerce 5.0+, WordPress 5.8+, and PHP 7.4+. It is tested up to WordPress 6.9. For downloads, support, and the official plugin page visit WordPress.org - Eventano.

Before you begin: Always create a full backup of your site files and database, and test the plugin in a staging environment when possible.

Recommended server setup: Keep PHP updated (7.4+), enable common extensions like curl, mbstring, and json, and run the latest compatible versions of WordPress and WooCommerce.

Activation notes: After activating Eventano, if you use caching or optimization plugins clear all caches. On multisite networks consider whether network activation is appropriate for your setup.

Support & docs: If you encounter issues, check the plugin's documentation and the WordPress support forum: https://wordpress.org/support/plugin/eventano/. When reporting a problem include WordPress, WooCommerce, PHP versions, and a brief description of the issue.

Eventano Pro

Eventano Pro adds on-site QR scanner functionality so staff can scan tickets at entry, and supports adding more than two ticket categories for advanced seating setups. Pro also includes priority support and additional reporting tools.

Learn more about Eventano Pro

Plugin Updates

Keeping Eventano up to date ensures compatibility, security, and access to the latest features. Use the steps below to safely update the plugin.

  1. Check for updates: Go to Dashboard → Updates or Plugins → Installed Plugins to see available updates for WordPress and installed plugins.
    WordPress Updates screen
  2. Update Eventano from the Plugins list: On the Plugins page locate Eventano and click Update now when an update is available.
    Update plugin from Plugins list
  3. Manual update (zip upload): If you prefer manual installation, download the latest ZIP from your source, then go to Plugins → Add New → Upload Plugin and upload the ZIP.
Best practice: Always backup your site (files + database) before applying updates. Prefer testing updates on a staging site before production.

Install Plugin

To install Eventano plugin :

    Step 1 — Install WooCommerce (if not)

    Install WooCommerce - Step 1

    From your WordPress admin go to Plugins → Add New, search forWooCommerce, click Install Now, then Activate

    Step 2 — Find Eventano plugin & Activate

    Once WooCommerce is active, search for Eventano in Plugins → Add New. Below are example screenshots showing where to find and install the plugin.

    Search Eventano in Add Plugins Upload or install Eventano plugin

    Click on Install Now button and Activate the plugin.

    Alternatively, you can download the plugin ZIP from its official WordPress.org page and upload it via Plugins → Add New → Upload Plugin:

    Link : https://wordpress.org/plugins/eventano/

    Eventano - WordPress download screenshot

    After uploading the plugin ZIP file, click the Install Now button, then Activate the plugin.

    Eventano - install and activate screenshot

Add event as product

Admin can add an event as a product (similar to subscription product) so users can purchase tickets.

Event seats & categories

Create seat categories for events. Category seats cannot exceed total seats configured for the event.

Manage categories

Add or remove category entries (name, price, seats) for an event.

Seat calculations

The system calculates total category seats vs available seats and prevents overbooking.

Ticket generation

For all completed tickets, generate a unique 12-digit ticket key per ticket.

Cancel / Refund handling

If an order is cancelled or refunded, ticket keys must not be generated and seats should be restored.

Event booking listings

Admin can view a listing of event bookings including generated ticket keys.

Ticket scanner

Provide a scanner interface to verify ticket keys or QR codes at entry.

Check-in / Check-out

After a successful scan, mark ticket as checked-in (or checked-out) for attendance tracking.

Purchase / Add to cart

Users can buy or add event tickets to the WooCommerce cart like other products.

Expired ticket handling

Expired event tickets cannot be purchased; the frontend blocks checkout for expired events.

Multiple category tickets

Users may add one or more tickets from different categories in a single order.

Ticket key & QR

Each purchased ticket receives a unique ticket key and associated QR code.

Email & Thank-you page

Ticket keys and QR codes display on the order thank-you page and are sent via email.

Verify at entry

At event entry users present the QR/ticket key; staff verify using the scanner interface.